Area Manager-business process & service excellence -quality excellenceEXL Service

Job Description:We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy, efficiency, and timely reporting.Responsibilities:Key Responsibilities:
Lead and manage the Quality Assurance (QA) team to ensure adherence to quality standards and compliance requirements.
Develop, implement, and monitor quality control systems to ensure consistent product and process quality.
Oversee internal and external audits, including preparing documentation and corrective action plans.
Collaborate with cross-functional teams to address quality issues and drive improvement.
Analyze data to identify trends, root causes, and opportunities for improvement.
Maintain and enhance ISO or other relevant quality certifications.
Train staff on quality-related topics, procedures, and expectations.
Qualifications:Required:
Minimum 5 years of experience in quality management or a related field.
In-depth knowledge of quality systems (e.g., ISO 9001, Six Sigma, GMP, etc.).
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Effective communication skills and ability to influence cross-functional teams.
Preferred:
Bachelor's degree in Quality, Engineering, or related discipline.
Certification in quality management (e.g., Six Sigma, CQE, CQA).
Experience working in Insurance Industry.
About Us:EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit .EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
EXL Service

Philippines
Permanent
Full-time