Appointment Setter (australian telco)Kwanii

As an Appointment Setter, you excel in scheduling and confirming appointments, demonstrating a proficiency in maintaining transparent communication with clients for a seamless process. You manage calendars and implement timely follow-ups, contributing significantly to the team's overall efficiency.Responsibilities:
Make systematic outbound calls to potential customers using provided leads.
Engage in conversations to introduce company services and benefits.
Use persuasive communication to schedule and coordinate appointments for potential clients looking for outsourcing services.
Use scheduling system for organized and efficient management of service appointments.
Maintain and update CRM with customer records, interactions, objections, and future outreach opportunities.
Actively listen to customer responses, adjusting pitch to secure appointments.
Collaborate with the sales team to report daily performance metrics and contribute insights.
Engage with clients through phone, email, or online platforms to understand service needs and schedule appointments as per their preferences.
Clients supported: Australia
Desirable Skills and ExperienceMust-haves:
At least 2 years of experience as an Appointment Setter in a Telecommunications Company
Exceptional phone etiquette
Has experience in calendar booking and management
Has experience or knowledgeable in CRM tools such as Hubspot, etc.
Exceptional written and spoken English communication skills
Nice-to-haves:
Ability to multi-task, prioritize and manage time effectively
Exceptional attention to detail
Friendly and professional demeanor
Strong administration, organizing, and computer literacy skills
Perks and Benefits:
13th Month pay
Morning Shift + Weekends Off
Sick Leave credits
Vacation Leaves credits
Maternity and Paternity leave
HMO from day 1
Life insurance upon regularization
MediCash for personal and dependents use
Rice, clothing, laundry, and meal allowance
Achievement Allowances
Birthday Treats
Company Events and Treats
Online trainings/Webinars
Career advancement and promotion opportunities
Job Type:
Work from home
Full-time
Mid-Level
Schedule:
Day Shift (Australia-based client)
Monday to Friday
Salary:
PHP 25,000 per month plus commission
About Kwanii:Kwanii is a BPO company that operates in Australia and the Philippines. With a strong commitment to excellence, we aim to provide outstanding outsourcing solutions for businesses of all sizes. The company values transparency and honesty, ensuring that clients receive reliable services. Kwanii also prides itself on its proactiveness and adaptability, staying ahead of industry trends and adjusting strategies to meet clients' evolving needs. Whether it's customer support, data entry, back-office processes, or other outsourcing requirements, Kwanii is dedicated to delivering high-quality solutions that drive both efficiency and growth.Powered by JazzHR
Kwanii

Philippines
₱25,000 per month
Permanent
Full-time