Due to the lockdown related to the COVID19 pandemic, all interviews are being processed virtually/over the phone.
Qualifications
-Completed 2 years in college
-Must possess at least 1 year of BPO experience in a voice -account, with 6 months in a technical account
-A quiet space to work at and a stable internet connection of 6 -MBPS upload and 10 MBPS download speed is highly preferred
-Good understanding of consumer electronics products
-Solid technical and diagnostic skills with tested problem-solving skills
-Strong-verbal and written English communication skills
-Amenable to work rotating shifts
-Willing to be assigned in a temporary work-at-home set-up
-Can work in Ortigas Center, Pasig City or Sheridan, Mandaluyong City"
Job Description
- Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
- Ensure all responses to customers and clients are given with sincerity and compassion.
- Ensure that all customer inquiries are rightfully attended to on a timely basis
- Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
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Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
Other Info
Work type
Full Time
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NeksJob Philippines
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About the company
NeksJob Philippines jobs
₱ 15,000.00 monthly · Batanes, Cagayan Valley · 14 September (updated)