apply now as Customer Service Representative - healthcare account - (laoag) siteNeksJob Philippines

Greeting customers in a friendly, professional manner using the suggested script.
Answering telephone and email inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Furnishing members and health care practitioners with details regarding members' benefits.
Identifying and assessing a customer's needs to ensure they are satisfied
Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues
Qualifications:
Work from home
Average communication skills
18 years of age and above
High School graduate ​or Senior High School graduate.
Computer literate and good web navigation skills​
Willing to work shifting schedules including graveyard, weekend, and holiday shifts.​
Available to start ASAP
​Fully Vaccinated
Bossjob

Laoag City, Ilocos Norte
Permanent
Full-time