apply now as a csr voice/non-voice account! earn up to 25k | Fresh Graduates are welcome to apply!The Hird Corp.

URGENT! CUSTOMER SERVICE REPRESENTATIVE (VOICE/NON-VOICE ACCOUNT)
 
Qualifications:
Graduate of a 4 year course (fresh graduates with or without call center experience)
SHS Grad with 6 months BPO Experience
College Undergraduate (must complete 2 years in college in 1 course and no back subjects) With 6 months BPO experience
Must have Good to Excellent English Speaking and Grammar skills
Job Description:
Handle mileage plus reservations and queries
Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor
Ensure accurate documentation of customer profiles/reservations
Handle customer complaints and provide first time resolution
Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
Keep all company information which includes customer information confidential and secured
Allowances and Benefits:
Monthly Allowance
20% Night Differential
Impressive Incentives
HMO day 1
Non Toxic Account