apply now and get hired today csr retail account - ( Quezon City) 19k monthly (t48)NeksJob Philippines

Offer description
₱ 19,000.00 (monthly) Permanent contract Full Time Remote
Job Description
Job Title: Retail Account Call Center Agent
Location: Quezon City
Department: Customer Service
Salary: 19k
Key Responsibilities:
Respond to customer inquiries in a friendly, knowledgeable and professional manner.
Ability to answer questions and offer solutions to customers.
Respond to and resolve customer complaints, issues or concerns in a timely and effective manner.
Accurately enter and maintain customer information into the company's database.
Provide follow-up to customers as needed and ensure customer satisfaction.
Maintain up-to-date knowledge of company policies and procedures, industry trends, and competitor information.
Meet or exceed established performance standards, including productivity, quality, and customer satisfaction goals.
Participate in ongoing training and professional development programs to maintain and enhance job knowledge and skills.
Qualifications:
High school diploma or equivalent required, college degree preferred.
Good to excellent communication skills
Ability to multitask and prioritize effectively in a fast-paced environment.
No work experince required
Ability to work flexible hours, including weekends and evenings as needed.
Ability to work Onsite
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Customer Support, Technology, Information technology
Availability to travel: Yes
7 days ago (updated)
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