apply as csr and join Concentrix baguio - process your application virtuallyConcentrix

Apply as CSR and join Concentrix Baguio - Process your application VIRTUALLY! » Full-time
» Baguio
» •
» Posted on September 8, 2020
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Description:
As a Customer Care Specialist, you'll be delivering support to customers and clients of the
biggest product brands world - wide.
You'll be in-charge of:
Answering incoming calls from our customers
Providing solutions to customer inquiries/requests
Guaranteeing customer requests are handled in an appropriate and timely manner
Utilizing various Concentrix and client-located tools and applications for customer management and servicing
Provide leading-edge service in a welcoming, assured and expertiseable manner
Basic Appropriate qualifications:
At least high school graduate
practice of at least six months in the BPO industry are preferred; but candidates without work practice are welcome to apply
Excellent English Communication expertise - verbal and written
Basic expertise on computers
Good customer service, multi-tasking and problem-solving expertise
Willing to work in shifting schedule including graveyard shift and during holidays
Good team player
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and Advancement opportunities
Competitive income
Monthly performance incentives
Night differential for Graveyard shift employees
Join us here in Concentrix and BE the Difference for the world's best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate located on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or discapability status.
Requirements:
Basic Appropriate qualifications:
18 yrs old & Above
At least HS or Sr. HS Graduate
with or without Call Center practice
Good English communication expertise
Working expertise on computers
Good customer service, multi-tasking and problem-solving expertise
Willing to work in shifting schedule
income: ?15000 - ?25000
Address: G/F Baguio Ayalaland Technohub, Camp John Hay, Baguio City
Application Process: Apply at Bossjob!
Apply at Bossjob.ph today!
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Concentrix AboutConcentrix is the second largest provider of customer engagement services in the world, rich in diversity and talent. #LifeAtConcentrixCompany OverviewConcentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California.We focus on customer engagement and improving business results for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer practice management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Bicol, Cebu, Cagayan de Oro, and Davao.Concentrix has won the following awards:International Association of Outsourcing Professionals Top 100Gartner ?Cool Vendor?Contact Centre Management Association AwardsProfessional Planning Innovation AwardInstitute of leadership abilities and ManagementCCA Global Excellence AwardICMI Customer Service and Call Center
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