alabang | sourcing and Marketing ManagerMajorel (Formerly Arvato Bertelsmann)

Job Description
We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance - essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real Majorel difference lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile - all pulling together as One Team. It's the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.
Department:RecruitingReporting to:Senior Manager, Talent Acquisition
Compensation Band/Level:4C
Company Summary:
Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today's rapidly changing world is sometimes challenging for service delivery But with our spirit of true entrepreneurship, adaptability and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and it's the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too.
Position Summary:
The Recruiting Sourcing Manager's primary function is to increase and produce significant applicant flow to exceed operational needs. Working collaboratively with Operations, this position will understand staffing needs and proactively find innovative methods of sourcing candidates. Position represents arvato favorably in the community and is the caretaker of the arvato brand.Incumbent is familiar with a variety of the concepts, practices and procedures, and relies on extensive experience and judgment to plan and accomplish goals.A wide degree of creativity and latitude is expected.Work is performed within broadly defined areas of regulations and procedures, and may be reviewed and monitored by superiors or auditors.Discretion is required.
Overall Responsibilities:
Oversee a team of sourcing specialists and promodizers
Develops community contacts and sourcing verticals to ensure continuous and steady flow of candidates to meet operational openings.
Possesses and maintains steady book of sourcing channels to secure strong recruitment pool.
Maintains strong presence in the community with face to face contact with community leaders, business owners and Majorel partners.
Energizes internal and external sourcing sources.Driving campaigns that supply ample talent to fill job openings
Establishes and maintains contact with internal customers,Operations/Business Units Owners to ensure hiring needs and concerns are addressed
Sources candidates with cultural fit and retention in mind
In conjunction with Social Media Strategist, understands social media and can drive successful campgaigns
Assists with managing campaigns giving Majorel excellent positioning in social media communities and cyberspace.
Ensures internal and external branding/marketing complies with company directives.
Functions as caretaker of brand and reputation of Majorel as employer of choice in marketplace
Attends job fairs, eventsand community functions for candidate generation, exposure and public relations
Ambassador to the community, creating value proposition finding, defining and selling the value added benefits of working for Majorel.
Develops innovative solutions and implements same.
Prepares daily time and activity reports to track efforts and results.
Creates, maintains and updates contact file with complete and accurate information for immediate access and response.
Creates, maintains and enhances community employee benefits and perks.
Screens and schedules candidates, who apply through company website, walk in traffic or sourcing efforts.Screening is done by telephone and live face-to-face interview as required.
Provides Input to staffing forecasts.
Plans daily, weekly and monthly activities to reach objectives and goals.
Assists Talent Acquisition Specialist as required and time permits.
Assists Marketing with overall company branding
Assists with Employee Engagement Activities as required and time allows
Job Requirements:
Related degree in Marketing or Advertising
Provide track record in successful sourcing strategies and initiatives
Knowledge of photoshop or other design tools helpful
Strong understanding and skill in social media sourcing, management of communities, branding techniques
Builds extraordinary relationships with internal and external customers
Makes sound decisions, often under pressure or within tight time constraints.
Excellent speaking, listening and written communication skill
Strong knowledge of local community to understand demographics and targeted souring areas.
Well-developed book of business for sourcing channels.
Presents well and builds effective relationships with candidates and co-workers
High sense of urgency.
Sales orientation to find and sell the benefits of working for Majorel
Results Driven
Physical Demands & Work Environment:
While performing the duties of this job the employee requires mobility, the ability to distinguish letters, numbers and symbols as well as hand/eye coordination. The employee regularly sits for long periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee regularly uses office equipment such as multi-line telephone systems, fax machine, copy machine, calculator. Employee will regularly use a computer for extended periods of time. The employee must occasionally lift and/or move up to 10 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All of the above job duties may be changed/modified/deleted at any time by the Company any other job duties may be assigned as needed.
Standard General Security Roles and Responsibilities
Understand and adhere to policies, guidelines and procedures pertaining to ethics and compliance, and to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Acceptable Use Policy and Confidentiality Agreement.
Protect company assets, systems, proprietary and confidential information in accordance with arvato Confidentiality policy and Corporate Information Security Policies and Procedures.
Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company's Incident Reporting Process.
Process personal data, client data and employer business specific data in accordance with customer contracts, company guidelines and federal and state requirements.
General sign off:
This description has been prepared to assist in evaluating various classes of responsibilities, skills, and working conditions.It indicates the kinds of tasks and levels of work difficulty required of positions given this classification.It is not intended as a complete list of specific duties and responsibilities.Nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision.Nothing contained herein is intended or shall be construed to create or constitute a contract of employment between any employee or group of employees and the Company.The Company retains and reserves any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.I have read and understand the requirements of this job description and I am able to meet the requirements as listed above with or without reasonable accommodations
Employee Name & SignatureDate
Majorel Philippines Corp. is an Equal Opportunity Employer and believes that all persons are entitled to equal employment opportunity, and the Company does not discriminate against its qualified employees or applicants because of race,color,creed,religion,sex,gender,genderidentity,sexualorientation,maritalstatus,politicalaffiliation,union membership,nationalorigin,ancestry,citizenshipstatus,veteranstatus,age,physicalormentaldisability,genetic informationoranyotherstatusprotectedbyapplicablefederal,stateorlocallaw.Equalemploymentopportunity willbeextendedtoallpersonsinallaspectsoftheemployer-employeerelationship,includingrecruitment,hiring, upgrading, training, promotion, transfer, discipline, layoff, recall andtermination.