Air Logistics Team Lead | Philippines | req97272
BE A PART OF OUR GROWING TEAM!
YOUR ROLE
Monitors, supervise and measure team performance across all task in Air Logistics to achieve company defined goals and KPI's that contribute to the growth of the organization. Performs operational and administrative tasks as needed. KPIs & Targets: - AHT / Productivity improvement - SLA compliance - Quality performance - Automation/eTouch
YOUR RESPONSIBILITIES
Ensure service is delivered to our customers meets the agreed Key Performance Indicators, SLA (
99%), Productivity Improvement (as per target), Quality (
99%) on a weekly/monthly basis.
Identify performance related issues, conducts root cause analysis, develop actions plans for improvements and implement corrective actions using TIC feedback queue and emails
Collaborate with ABPs, local process specialists, systems specialists, Team Manager, country Process Managers for any concerns and updates on the Work Instructions.
YOUR SKILLS AND EXPERIENCES
Bachelor's Degree Holder
With Freight Forwarding/Logistics/Supply Chain experience
With leadership/management experience
At least 2+ more years of work experience in Logistics/Freight Forwarding
People Oriented
Excellent Communication Skills
Organizational and Time Management Abilities
Ability to learn and work with systems
Flexible work schedule. This position might need to travel if required.
GOOD REASON TO JOIN
We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.
ABOUT KUEHNE+NAGEL
With over 79000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Nathalie Iris Tumulak
[Protected Info]
Kuehne+Nagel
BE A PART OF OUR GROWING TEAM!
YOUR ROLE
Monitors, supervise and measure team performance across all task in Air Logistics to achieve company defined goals and KPI's that contribute to the growth of the organization. Performs operational and administrative tasks as needed. KPIs & Targets: - AHT / Productivity improvement - SLA compliance - Quality performance - Automation/eTouch
YOUR RESPONSIBILITIES
Ensure service is delivered to our customers meets the agreed Key Performance Indicators, SLA (
99%), Productivity Improvement (as per target), Quality (
99%) on a weekly/monthly basis.
Identify performance related issues, conducts root cause analysis, develop actions plans for improvements and implement corrective actions using TIC feedback queue and emails
Collaborate with ABPs, local process specialists, systems specialists, Team Manager, country Process Managers for any concerns and updates on the Work Instructions.
YOUR SKILLS AND EXPERIENCES
Bachelor's Degree Holder
With Freight Forwarding/Logistics/Supply Chain experience
With leadership/management experience
At least 2+ more years of work experience in Logistics/Freight Forwarding
People Oriented
Excellent Communication Skills
Organizational and Time Management Abilities
Ability to learn and work with systems
Flexible work schedule. This position might need to travel if required.
GOOD REASON TO JOIN
We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.
ABOUT KUEHNE+NAGEL
With over 79000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Nathalie Iris Tumulak
[Protected Info]
Kuehne+Nagel
Other Info
Cebu City, Cebu
Permanent
Full-time
Permanent
Full-time
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Pasay, Metro Manila
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About the company
Kuehne + Nagel jobs
Pasay, Metro Manila