agent, consumer outreach outbound cci (remote/ VIRTUAL workplace)Royal Caribbean Cruises

Position Summary:
Responsible for managing a database of direct guests and contact calling150 warm leads per day. The main thrust of this job is managing the guests buying habits and special interests, capturing this key information into the database for future sales calls driven by the guests previous contacts and set up marketing opportunities within scheduled call appointment times.
Essential Duties and Responsibilities:
Meeting weekly Revenue Goals
Meeting daily Metric Goals
Utilizing Gold and Xcel standards within each contact and sales call
Responsible for managing their bookings and all pertinent information & payments
Reports to a Sales Coach, part of a sales team
Ability to use sound judgment through the sales quote and booking process
Business Effectiveness
Qualifications, Knowledge, and Skills:
Experienced in building relationships and discovering what motivates the guest to buy
Ability to relate and respond to the guests concerns and desires
Ability to bridge across the sales process by using key sales techniques
Ability to use clear and precise communication with the guests about all details of their vacation
Ability to effectively use designated software to manage their book of business
Ability to display the highest degree of personal integrity, takes responsibility for personal growth
Adherence to Schedule and CVP Objectives and Goals
Previous Sales Experience preferred.
Minimum 2 years College Degree preferred
Royal Caribbean Cruises

Philippines
Permanent
Full-time