Agent, co outbound cciRoyal Caribbean Cruises
Salary: Agreement
Work form: Full time
Posting Date: 07/01/2026
Deadline: 23/12/2022
Description
Responsible for managing a database of direct guests and contact calling 150 warm leads per day. The main thrust of this job is managing the guests buying habits and special interests, capturing this key information into the database for future sales calls driven by the guests previous contacts and set up marketing opportunities within scheduled call appointment times.
Key Accountabilities
Meeting weekly Revenue Goals
Meeting daily Metric Goals
Utilizing Gold and Xcel standards within each contact and sales call
Responsible for managing their bookings and all pertinent information & payments
Reports to a Sales Coach, part of a sales team
Core Competencies
Ability to use sound judgment through the sales quote and booking process
Business Effectiveness
Interpersonal Effectiveness
Experienced in building relationships and discovering what motivates the guest to buy
Ability to relate and respond to the guests concerns and desires
Ability to bridge across the sales process by using key sales techniques
Ability to use clear and precise communication with the guests about all details of their vacation
Ability to effectively use designated software to manage their book of business
Personal Effectiveness
Ability to display the highest degree of personal integrity, takes responsibility for personal growth
Adherence to Schedule and CVP Objectives and Goals
Previous Sales Experience preferred.
Minimum 2 years College Degree preferred.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. All applicants who receive a conditional offer of employment will be required to comply with the Company's mandatory COVID-19 vaccination policy, which requires all employees who work from the Company's offices or whose job duties require them to travel to the Company's U.S. offices, ships, and/or private destinations be fully vaccinated against COVID-19 unless a reasonable accommodation is granted exempting them from vaccination for medical or religious reasons.
Royal Caribbean Cruises
Responsible for managing a database of direct guests and contact calling 150 warm leads per day. The main thrust of this job is managing the guests buying habits and special interests, capturing this key information into the database for future sales calls driven by the guests previous contacts and set up marketing opportunities within scheduled call appointment times.
Key Accountabilities
Meeting weekly Revenue Goals
Meeting daily Metric Goals
Utilizing Gold and Xcel standards within each contact and sales call
Responsible for managing their bookings and all pertinent information & payments
Reports to a Sales Coach, part of a sales team
Core Competencies
Ability to use sound judgment through the sales quote and booking process
Business Effectiveness
Interpersonal Effectiveness
Experienced in building relationships and discovering what motivates the guest to buy
Ability to relate and respond to the guests concerns and desires
Ability to bridge across the sales process by using key sales techniques
Ability to use clear and precise communication with the guests about all details of their vacation
Ability to effectively use designated software to manage their book of business
Personal Effectiveness
Ability to display the highest degree of personal integrity, takes responsibility for personal growth
Adherence to Schedule and CVP Objectives and Goals
Previous Sales Experience preferred.
Minimum 2 years College Degree preferred.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. All applicants who receive a conditional offer of employment will be required to comply with the Company's mandatory COVID-19 vaccination policy, which requires all employees who work from the Company's offices or whose job duties require them to travel to the Company's U.S. offices, ships, and/or private destinations be fully vaccinated against COVID-19 unless a reasonable accommodation is granted exempting them from vaccination for medical or religious reasons.
Royal Caribbean Cruises
Other Info
Philippines
Permanent
Full-time
Permanent
Full-time
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Royal Caribbean Cruises
About the company
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