after sales SupervisorGrand Canyon Multi Holdings Inc

Qualifications:
Requires at least 3 years automotive service experience as either service advisor or partsman
Preferable with experience in doing outbound telemarketing
Understands service process
Fluent in English, Filipino and Local Dialect
Proficient with computer applications
Able to write business letter / emails
Excellent customer service, interpersonal, and communication skills
Results-Oriented; Requires Drivers License
Job Description:
Assist the Service Manager in Managing all aspects of the Service Department, achievement of set targets and improving customer satisfaction. Promotes company image.
Ensures 100 % achievement of KPI. 2.0 Analyzes potential and strategizes market penetration. 3.0 Monitors and ensures that reports and forms required from the Service Department are accurately accomplished and submitted (when necessary) on set deadlines by concerned personnel.
Vehicle Checklist Repair Order Trouble Diagnosis Worksheet Efficiency and Productivity Reports Comeback Reports QC checklist DPR KPI After-sales marketing monitoring
Studies competition and benchmarks outstanding operations policies/procedures.
Creates well-thought marketing plans and programs to increase productivity, revenues and profits.
Monitors results of implemented marketing programs to determine success/failure of the activity for future reference and to develop countermeasures.
Assists and guides subordinates to achieve KPIs.
Visits corporate accounts, insurance companies and influential clients to promote goodwill and promote Company, enhancing company image
Grand Canyon Multi-Holdings, Inc.

Zamboanga City, Zamboanga del Sur
₱25,000 per month
Permanent
Full-time