Administrative Officer (data analysis and statistical)C&W SERVICES (S) PTE. LTD.

Responsibilities:
Produce monthly monetary reports and formal responses to clients diligently within contractual deadline.
Work with FM team to review and investigate potential contract performance failure before crystallizing all reports and responses.
Identify the lapse on each service failure, provide advice and mitigation plan to FM team in accordance to contractual obligation.
Ensure the contents of reports, records and response are reliable and credible with high level of accuracy for clients' audit purposes.
Engage FM team and Consortium partners to consolidate and submit contractual reports (e.g. annual maintenance plans, annual equipment inventory list, etc.) within contractual deadlines.
Monitor contract performance and risk profile with specific components such as temporary repair plan, service level interpretations, monetary deduction, A and F bandwidth tolerances and Space Types Units.
Prepare statistical trend analysis on monthly performance to support FM team for continuous improvement.
Provide in-depth studies on formal queries to gain the insight of customers' expectation on each service delivery.
Assist to prepare annual service report, annual survey reports on data collection and analysis.
Other duties include collaborate with clients, on any ad-hoc queries, track contractual reports submission deadlines, etc.
Requirements:
Min GCE O/ A level/ Diploma
Excellent IT skill competency in using Microsoft Office PowerPoint, Excel, Word, Outlook and Power BI
Training will be provided with the contractual related knowledge
Preferably 1 to 2 years experience in Facilities Management operation
Experience in data analysis and statistical trending
Experience in administrative environment, with good command of languages and sensitive to values and figures
Cushman & Wakefield Singapore