Administrative / guest assistantBraja Global Inc

Salary Details
PHP 2,004,642 (USD 36,000)
Job Address
115 E. Palm Midway, Miami Beach, FL 33139
Job Description
The role of Administrative Assistant is responsible for greeting guests eagerly as we welcome them into our establishments. This position is the first and last to interact with guests and are responsible for providing excellent customer service. The Admin Assistant completes tasks like answering phone calls & emails, checking guests in & out, assisting with the transportation of luggage & assisting with guest inquiries. This role is a vital aspect in assuring we supply guest with exceptional american hospitality.
About the Company:
Our Clients are made up of servant-hearted leaders who are passionate about hospitality and relentless in our pursuit of excellence. They value integrity and uphold their company’s standards in providing american hospitality at its finest. We believe that excellence is in the details, so we strive to enrich each guest experience by getting things right from the very first time.
Job Responsibilities:
Registers guests and accommodates requests whenever possible
Handles both check-in and check-out process
Communicates with housekeeping and other departments and understands room status.
Resolves guests’ issues
Receives payment and resolves billing issues
Answer phones and respond to emails in a professional and friendly manner
Maintain a clean and workspace
Assist in the transport and loading of guest luggage upon departure
Assist guests with any needs, questions, or special requests
All other duties as assigned
Education and Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read write, speak, and communicate in basic English preferred
Previous in-person experience is an advantage
Previous hospitality experience preferred
Knowledge, Skills, & Abilities:
Detail oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant friendly way
Active Listener
Knowledge of guest service operations
Ability to identify and resolve issues related to position independently
Ability to listen intently to guest while providing service
Ability to implement operations to achieve service excellence
Excellent written and verbal communication skills
Job Location: United States of America.
Interested candidate must have good communication skills and must be willing to relocate to the US immediately if considered for the position.
Job Requirements
Good Communication Skills, Time management, Attention to details, Organization
Job Type
Hotel/Food and Beverage
Working Hours
10:00 AM to 04:00 PM
You need to login to apply for this job

United States of America
1 Year or less
Full-time
PHP 2,004,642 (USD 36,000)
Bachelor's / College Degree
10 Vacancies