Administrative AssistantRemote Raven

About the RoleWe are seeking a highly detail-oriented Administrative Assistant to join our team in the logistics and fleet industry. This role requires a professional who is skilled in customer service, CRM management, and lead follow-up. Familiarity with HubSpot CRM is highly preferred, as you will be responsible for managing leads, tagging them appropriately, sending follow-up emails, and maintaining accurate records.The ideal candidate is proactive, organized, and capable of handling both customer-facing tasks and back-end research to support our fleet operations.Key Responsibilities
Customer Service: Handle inbound and outbound phone calls with professionalism, addressing client inquiries and providing support.
CRM Management (HubSpot): Manage leads in HubSpot by updating statuses, tagging appropriately, and sending email campaigns or follow-ups based on client stage.
Email Follow-Ups: Draft and send timely, professional email responses to clients and leads.
Lead Coordination: Track and nurture leads through the pipeline, ensuring no opportunities are missed.
Research: Conduct research on vehicles, fleets, and industry-related information to support client needs and business operations.
Reporting: Maintain accurate records and provide updates on lead activity, customer interactions, and pipeline progress.
Qualifications
Experience in customer service, sales coordination, or CRM management.
Strong knowledge or familiarity with HubSpot CRM (highly preferred).
Excellent communication skills (phone and email) with a customer-first attitude.
Strong organizational and multitasking skills.
Ability to research, analyze, and present information clearly.
Highly detail-oriented with strong follow-up skills.
Tech-savvy and comfortable working with online tools, email automation, and reporting systems.
RequirementsThis is a full time role100% Remote jobUp to $6/hrUS time zone
Remote Raven

Philippines
US$6.00 per hour
Permanent
Full-time