Administration ClerkProfitmaster BPO Inc

Description
PROFITMASTER BPO, Inc is a company providing professional services based in Clark Freeport Zone. Our company is all about providing our clients with a remote team as an extension of their local team, ready to serve them with the tasks and services they require. As a strong, fast-growing company, we now require your service! If this sounds like the opportunities and challenges you are seeking for, APPLY TODAY! and be part of our team and see the DIFFERENCE.
Key responsibilities:
Renders direct assistance and support to customers as required by the client
Interact with designated company staff
Monitors and reports on company activities, as directed by the client
• Handle inbound calls, attending to customer supply and service enquiries
Handle outbound calls, attending to customer enquiries, cold calling for new customers and accounts receivable collection calls.
Lead generation and qualification, calling potential clients, data input to CRM
Input to Xero accounting system, bank and ledger reconciliation, invoicing, uploading bills. Monthly trial balance.
Managing order integration between Shopify, Xero and Warehouse records
Freight booking and tracking to ensure all parcels are delivered in quoted timeframes
Maintains and updates confidential files as directed by the client
Integrate data from various back-end services, CRMs, and databases
Create and maintain operations process documentation as directed by the client
Write marketing/web contents following the guidelines set by the client
Performs other related duties as required by the client
Minimum Requirements:
High-level of English, both verbal and written
Bachelor's degree, or equivalent in the business-related field will be well regarded
Demonstrates ability to perform a wide range of duties with low supervision
Computer literate in all aspects of Microsoft Office
Knowledge in using Hubspot and Xero is an advantage
Competent with computer peripherals
High accuracy in data entry of information with high attention to detail
Keen to details and learn new concepts quickly, and independently if required, including computer software
Ability to problem solve and use initiative
Highly motivated with an exceptional work ethic and client focus
Strong time management skills and able to work within frames
Requirements * Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): Tagalog ,English
Availability for travel: No
Availability for change of residence: No
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