admin Virtual Assistants (dayshift - cebu) 10k sign on bonusVA Platinum

Join our growing team of superstars!
About the Role:
We are hiring Admin Virtual Assistants to provide administrative/client services support Australian clients and their business. All activities other than direct client sales should be handled by this role. This will involve general administrative duties such as handling telephone enquiries, managing databases, managing files to ensure compliance.
Tenured (3 years experience) employees from the KPO, BPO, Outsourcing & Shared Services companies open to being trained in this Industry are welcome to apply!
Tasks and Responsibilities:
Manage incoming emails, mails, faxes & message bank.
Sales support, (e.g. Assist with client appointment booking, research into client recommendations, quoting, processing, filing and preparing client documents).
Liaising with fund managers, administrators and life companies/banks regarding client affairs.
Client service, (e.g. attend to client query and request).
Maintenance of client databases and creation of files.
Assist with management reporting on a monthly basis or as required.
Processing applications, renewals or changes to existing client records.
Ensuring regulatory compliance.
Developing and maintaining professional relationships with new and existing clients.
Contribute to the growth of the business by suggesting system/process improvement.
What's in it for you?
Dayshift schedule with weekends off
HMO Day 1 + 3 dependents. for free
Competitive Package and benefits
2-week Christmas Break and Annual Leaves
Full-time position with Gov't. Benefits (SSS, Philhealth, etc.)
Non-negotiable Requirements:
Stable Internet Connection (at least 10 Mbps)
Laptop or PC w/ Webcam (Online Recruitment Process)
Cebu residents only
Ideal Candidate:
MUST have at least 3 years' experience in any of the following roles: Virtual Assistant / Executive Assistant / Employee in a BPO, KPO or Shared Service company (Analyst, C/TSR, SME, Finance, Operations Support etc.).
Must have completed at least 2 years in any undergrad degree
MUST have excellent written and verbal English
MUST have at least Intermediate Microsoft Office skills (skills in other software or CRMs will be in advantage)
Tech savvy with good customer service skills
Excellent communication and interpersonal skills
Excellent Analytical & Problem-solving skills
High attention to detail
Strong organisational and multitasking skills
Excellent Time management skills
Good Decision-making skills
Flexibility and can-do attitude
Ability to work autonomously and is a team player
About VA Platinum:
We are not your average Virtual Assistant provider in the Philippines. Everything we do focuses on being extraordinary. From our superstar staff to our business coaching services, our culture, and impressive systems. Visit our website at www.vaplatinum.com.au.
Other Cebu-Based Career Opportunities:
Financial Planning VAs
Mortgage Broking VAs
Executive Assistants
Digital Marketing Specialists
Team Leaders
LinkedIn Specialists
Compliance Assistants/Practice Engineers
Paraplanners (anywhere in the PH)
Mortgage Parabrokers (anywhere in the PH)
Got some questions?
https://www.facebook.com/vaprecruitment/jobs/
Bossjob

Cebu City, Cebu
Permanent
Full-time