Admin AssistantClark Outsourcing

About the job Admin AssistantPosition Title: Admin AssistantWork Set Up: On-siteSchedule: 10:00 PM to 7:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:As a Admin Assistant, you will work closely with key departments such as medical services, billing, and client support teams, collaborating to ensure that patient records and other essential data are entered correctly into our systems. You will also assist in organizing office operations, maintaining effective communication, and providing excellent customer service to both internal teams and external clients.What You'll Do:Data Entry & Record Maintenance:Accurately input and update patient information in EMR systemsManage and audit medical records to ensure compliance with HIPAA standardsConduct regular data quality checks and resolve discrepanciesAdministrative Support:Coordinate patient appointments and home healthcare staff schedulesMaintain office organization and provide frontline client supportPrepare communications, reminders, and internal documentsCompliance & Reporting:Ensure HIPAA compliance and secure handling of patient dataGenerate operational reports and assist in policy adherenceBilling and Documentation Support:Support billing by preparing accurate documentation and verifying insuranceOrganize medical forms, consent documents, and insurance paperworkOffice Coordination:Track and manage inventory of office suppliesCollaborate with team members and assist with cross-functional tasksWhat We're Looking For:A high school diploma is required; an Associate's degree or higher in healthcare administration, business, or a related field is preferredExperience in an administrative or data entry role is preferred, especially within the healthcare industryFamiliarity with healthcare management software (EMR/EHR systems) is a plusProficient in Microsoft Office Suite (Word, Excel, Outlook), with the ability to create and manage documents, spreadsheets, and email communicationsComfortable using office equipment (printers, fax machines, multi-line phones)Familiarity with healthcare management systems is a plusA sharp focus on accuracy, ensuring that all data entered and tasks completed are preciseStrong written and verbal communication skillsAbility to identify issues and find practical solutions quickly and efficientlyCapable of managing multiple tasks and prioritizing in a fast-paced environmentCommitment to handling sensitive information with the utmost care and in compliance with HIPAA and other privacy regulationsAbility to work effectively within a team, helping to contribute to the overall success of the department and companyWhy You'll Love Joining the CO Fam!At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.Here's what's in store for you:Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!
Clark Outsourcing

Angeles City, Pampanga
Permanent
Full-time