admin and booking AssistantRemote Workmate

Job Description
Admin and Booking Assistant (Part-time | Day shift AU)
Part-time 20 hours per week | 4 hours per day
Php 15,000 take-home pay monthly, Negotaible
Monday to Friday, 6:00 am - 10:00 am or 7:00 am - 11:00 am Manila time
About the Company:
Our client, based in Australia is a one-shop stop for commercial and residential electrical service company. They are looking for a reliable and experienced Admin and Booking assistant.
About the Role:
Arranging the bookings, qualify what the client needs to do - estimate cost and time
Xero basic bookkeeping
Source for lighting equipment or other vendor research
Check ServiceMate for projects or bookings for the team
Creating letters and mailers in line with sending pricing quotes or service information
Provide accurate pricing via email or call
Responding to customer concerns via emails and calls
Perform basic bookkeeping tasks in Xero (no accounting work, just clerical preparations)
Prepare and maintain reports as instructed
Ad hoc administrative tasks required
Qualifications:
3-5 years of proven Admin support and customer service work experience dealing with US-based clients
Background in the same industry is a huge advantage
With a good understanding and passion for customer satisfaction
Excellent call and email management skills with high regard for good and professional service etiquette
With good experience handling irate customers
Thinks quickly on his/her feet with the capacity to provide sound recommendations
Savvy in using cloud-based technologies, Gsuite, MS office suite
Basic bookkeeping and functional awareness in Xero
Strong English communication skills and comprehension
Meticulous with very high attention to detail
Calm, collected, and can remain objective despite difficult conversations with customers
To apply, please click the link below:
Upload a Word version of your resume as well as a short cover letter (BOTH ARE REQUIRED) explaining two things: the notable achievements and skills you're most proud of, and why you're the ideal candidate for this job.
Note: Only applications made thru the link above will be entertained.
If you are encountering issues in attaching your resume to your job application, please send the word file directly to [Protected Info] and put in the subject line: "To (name of the contact/recruiter): Application for (insert job title) with Job ID (insert job ID)
Home Based Requirements:
Fast and reliable wired DSL internet connection of not less than 5mbps
Quiet, private home office free from noise background or distractions
Updated computer (pc or laptop) and excellent quality microphone, and headset.
If you are looking for an exciting role without the hassle of daily commute, then this job is perfect for you!
Remote Workmate

Philippines
Permanent
Part-time