account Director, enterpriseGenesys

Job Title: Sales Director, Enterprise
Location: Philippines
Overview:
The Sales Director is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Sales Director is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Sales Directors help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Sales Directors own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.
Strategic Value of the Role: * Generate revenue for Genesys through new logo acquisition and current customer expansion:
Exceed projected revenue goals in the assigned territory/geography
Land new logo customers for Genesys offerings by fulfilling client needs
Expand the Genesys footprint within current customer accounts through cross-sell and up-sell opportunities
Handle all prospect and customer objections and justify their investments in Genesys solution(s)
The Role:
Your role as a Sales Director is to close net new business and retain the existing customer base that you are assigned to. As a Sales Director, you are responsible for all opportunities and accounts assigned to you that are likely fall across a myriad of industries. This responsibility requires the management of both pre and post-sales support resources throughout sales campaigns. The Sales Director reports to the Head of Sales, ASEAN.
The Sales Director is responsible for all customers and opportunities across the Genesys business. They fulfill a vital role of leveraging leads provided by Marketing, handling all different kinds of sales scenarios and ultimately closing opportunities provided to them. The Sales Director's main goal is to turn as many opportunities into closed-won deals as possible. Once an opportunity has been closed, the Sales Director's job is to help manage the initial phases of post-sales support and ensure implementation is set up accordingly. This is achieved through the support of additional resources - such as Technical Pre-Sales Support and Business Consultants - whose goal is to help you close the deal.
How does the Sales Director team generate value for customers?
Gain a deep understanding of the prospect or customer's processes and problems
Ensure the right questions are being asked and answered
Obtain qualitative and quantitative data which can be leveraged by the sales support team to identify the right solution(s)
Justify all investments through compelling and customer-focused business cases
Determine next steps and turn strategic discussions into tactical implementations
What makes a great Sales Director?
Customer Focused: Approaching all opportunities through the lenses of the prospect or customer
Strategic: Able to prioritize and manage multiple accounts within territory
Persuasive: Achieves 'win-win' positioning and guides others to change status quo
Resourceful: Able to overcome obstacles and barriers to find appropriate sales solutions
Career Path:
Advancement within the Genesys sales organization.
Positions within sales management, channel partner management, product marketing, product development, and sales enablement.
Why consider this role?
Work for a successful technology frontrunner within the contact center industry with a positive track record of product innovation and market leadership.
Genesys is a high growth software leader with exceptional future upside.
Benefit from a customized B2B selling process that includes Sales Aids, guidance, a Playbook, and a tightly linked CRM.
Responsibilities
To penetrate into PH Market
To establish closely work relationship with potential partners
To facilitate Genesys solution sell thru define resell partners
Collaborate with peers and management around ways to continually improve the sales organization
Identify customer needs and effectively understand and respond to customer objections
Connect client's business objectives with Genesys offerings and solutions
Negotiate and close as many sales campaigns as possible
Provide guidance on customer and prospect corporate strategic initiatives
Provide expertise around particular areas of interest to discuss industry best practices and development of high level strategies
Retain current customer base and expand footprint through cross/up sell opportunities
Assist the customer in maximizing the return of their investment with Genesys
Be proactive in all aspects of opportunity development
Establish yourself as a 'Trusted Advisor' to the prospect or customer
Bring net new and innovative ideas to both the internal team and the customer
Assist in creating an environment of teamwork and continuous improvement
Demonstrate a commitment to excellence (i.e. strong business acumen)
Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement
Job Requirements
10+ years previous business-to-business experience in one or more of the following areas with a documented track record of success:
Sales Director
Complex and Consultative Sales Environment
Multiple Pre-Sales Roles within the Software Vertical
International business development experience(s) a plus
Enterprise software or contact center industry experience(s) a plus
Superior active listening skills
Excellent objection handling and negotiating abilities
Strong collaboration skills and ability to work alongside multiple team members
Strong time-management and organization skills
Ability to multi-task and manage multiple streams of work simultaneously
Excellent written and verbal communication skills
Ability to effectively communicate with internal stakeholders
Highly persuasive
Highly resourceful when need to overcome barriers and objections
Proven record of meeting/exceeding established goals
Ability to communicate with all levels within customer/prospect's organization
Ability to communicate and present to Genesys management as required
Reasonable Accommodations:
Genesys is committed to providing an inclusive barrier-free environment, starting with the hiring process. If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.
This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a ServiceSM, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Genesys

Philippines
Permanent
Full-time