account development ExecutiveAmex Group

Job Description ACCOUNT DEVELOPMENT EXECUTIVE You lead the way. We've got your back. WE ARE AON HEWITT'S BEST EMPLOYER FOR 2017, 2018, and 2019 IN THE PHILIPPINES ICT Award's Best Global In-House Center Company for 2017, 2018, and 2019 ICT Awards' H Job Description ACCOUNT DEVELOPMENT EXECUTIVE You lead the way. We've got your back. WE ARE AON HEWITT'S BEST EMPLOYER FOR 2017, 2018, and 2019 IN THE PHILIPPINES ICT Award's Best Global In-House Center Company for 2017, 2018, and 2019 ICT Awards' HALL OF FAME J.D. Power's ranked us the Highest in Customer Satisfaction with Credit Card Companies in the U.S. Great Place to Work Philippines CERTIFIED Ranked in the Top 10 of Fortune's 100 Best Companies to Work For List in the US for the second consecutive year. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Join #TeamAmex and let's lead the way together. Be an American Express ACCOUNT DEVELOPMENT EXECUTIVE! THE TEAM American Express Global Commercial Services (GCS) is the leading provider of payments for businesses ofall s globally. The Account Development Team is a key part of GCS and manages relationships with Small and Medium Enterprise (SME) clients in Australia, supporting business owners with products and services to help them run and grow their businesses, so they in turn can change the world for the better. These clients are managed via the telephone channel by a team of professional ACCOUNT DEVELOPMENT EXECUTIVES. The aim is to achieve targets of building charge volume growth, product penetration and client retention through value proposition entrenchment by following call plans as they relate to current client segment prioritization campaigns. Shift and Schedule: PERMANENT DAY SHIFT (Australia time) and weekends off! THE IDEAL CANDIDATE Someonepassionate about building relationshipsandhelping business owners cultivate growthin their market and industry. If you are this person, then this is a truly unique opportunity that could provide you with the building blocks for an amazing career at American Express! Our ACCOUNTDEVELOPMENTEXECUTIVES have passion for driving retention and growth within their own portfolio of small or medium enterprise clients. Experienced negotiators, expert communicators and relationship developers, they manage and support business owners via the telephone by offering our products and services to help them run and grow their businesses. RESPONSIBILITIES: Drive charge volume growth and client retention on the assigned portfolio of clients Manage sales pipeline to ensure continued growth in the portfolio and retention of clients Improve perception of coverage and surcharge to facilitate greater client engagement and billings penetration Ensure quality and daily productivity targets are met Promote the American Express Brand Display an optimization growth mindset for improvements Not enough? Here are some perks! Exposure to regional stakeholders Direct working relation with existing American Express card holders Opportunity to work in a culture of high level of independence Career development - we nurture extraordinary talent & enable growth Culture of recognition - praise, rewards and celebration! HMO coverage for you and your qualified dependents on Day 1 Life Insurance and Critical Illness benefit (over and above HMO) Retirement Benefit - grow with us! Attractive leave options, fun and exciting on-site facilities (fitness studio, gym with instructor, mother's room and our famous Karaoke room!) QUALIFICATIONS: Experienced in driving salesoutcomes through ownership of efficient sales target and metrics management Has experience inOutbound Business to Business (B2B)Sales orAccount Development/Managementfor small to medium client accounts Consistent in meeting Key Performance Indicators Strong interpersonal skills and the ability to interact with corporate clients (Decision Makers, Financial Controllers, Accountants, etc.) Used to target driven environments Self-leadership, maturity, flexibility and patience to respond to dynamic work environment and ever-changing business needs Highly results driven and customer oriented Superior communication and interpersonal skills, including experience working closely with internal stakeholders and ability to influence all levels Work from Home Requirements: Must have at least 25 mbps internet connection plan / speed Must have a private & quiet area to work at home Must be amenable to work in Taguig once community quarantine measures are lifted This role is not open to visa sponsorship according to business requirements. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. To know more about our recruitment process, you may watch this short video -
Monster

Philippines
Permanent
Full-time