account and Product ManagerNoon Dalton, Phils.

Noon Dalton, Philippines have managed hundreds of remote teams globally. Our experience in managing, hiring, and training remote teams is unparalleled which as a result, we're able to help define business' needs and understand how to address them. We pride in having an amazing work culture which guarantees WORK / LIFE balance while providing our employees the support they need and deserve.
 
ACCOUNT AND PRODUCT MANAGER
 
An Account and Product Manager is a dual-role position that combines responsibilities from both account management and product management. This role involves managing relationships with key clients or accounts while also overseeing the development and execution of specific products or product lines. The job description for an Account and Product Manager may vary depending on the company and industry, but here's a general overview of the responsibilities:
 
Responsibilities:
Account Management:
Build and maintain strong relationships with key clients or accounts, acting as the primary point of contact and understanding their unique needs and requirements.
Regularly communicate with clients to gather feedback, address concerns, and ensure their satisfaction with products and services.
Product Strategy and Development:
Collaborate with cross-functional teams to define the product vision, strategy, and roadmap, considering both client needs and overall business goals.
Lead the development of new products or enhancements to existing products, ensuring they align with market trends and customer demands.
Requirements Gathering and Documentation:
Work closely with clients to gather detailed product requirements and understand their specific use cases and preferences.
Create comprehensive product requirements documents (PRDs) or user stories that outline features, functionality, and technical specifications.
Product Launch and Marketing:
Develop and execute go-to-market strategies for new product releases, collaborating with marketing and sales teams to drive product awareness and adoption.
Create product messaging, positioning, and marketing collateral to effectively communicate product value to clients.
Client Support and Issue Resolution:
Provide ongoing support to clients, addressing any product-related inquiries, issues, or escalations in a timely and effective manner.
Coordinate with technical teams to troubleshoot and resolve technical challenges.
Performance Analysis and Optimization:
Monitor key product performance metrics, analyzing data to assess product success and identify areas for improvement.
Collaborate with clients to gather feedback and insights, using this information to iterate on product features and functionalities.
Project Management:
Manage project timelines, resources, and deliverables for product development and client-related initiatives.
Ensure that products are delivered on schedule and meet quality standards.
Market Research and Competitive Analysis:
Stay informed about industry trends, market dynamics, and competitor offerings to inform product strategies and client interactions.
Stakeholder Communication:
Communicate product updates, progress, and milestones to internal stakeholders, clients, and external partners as needed.
Sales Support:
Collaborate with the sales team to provide product expertise and support during client presentations, negotiations, and contract discussions.
The Account and Product Manager role requires a unique blend of relationship management, product development, and project management skills. Successful individuals in this role must excel at building client relationships, understanding market dynamics, and driving the successful execution of product initiatives to meet both client and business objectives.