24k basic pay / Customer Service Representative / non voice post - financial services and banks t57NeksJob Philippines

Offer description
₱ 24,000.00 (monthly) Permanent contract Full Time
Job Summary:
We are seeking a Customer Service Representative to join our team and provide exceptional service to customers in the financial services and banking industry. As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving issues, and promoting customer satisfaction.
Responsibilities:
Handle customer inquiries via phone, email, and chat in a professional and friendly manner
Provide accurate information about banking products and services offered, such as checking and savings accounts, loans, and credit cards
Process customer transactions, including deposits, withdrawals, and loan payments
Resolve customer complaints and concerns in a timely and effective manner
Collaborate with other departments, such as fraud and compliance, to ensure a seamless customer experience
Keep accurate customer records and update relevant information as needed
Meet or exceed customer service goals and targets set by the company
Continuously improve customer service skills and knowledge of financial services products and services
Adhere to company policies and procedures at all times
Qualifications:
have at least 6 months CCE
Typing speed of 35 WPM
Must have Valid ID
at least 18 years of age and above
Willing to work on site
Atleast College Level for old curriculum or SHS Grad for new curriculum
Above Average communication skills
Perks:
A competitive salary package
Exciting performance bonuses
Generous referral incentives
With HMO
An inspiring and fun work environment with endless career advancement opportunities
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Customer Support, Technology
18 minutes ago
Apply
Notify me with similar offers
Report job
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.