https://sutherland.taleo.net/careersection/2/jobdetail.ftl?job=22001280&lang=en
PH
Job Description:
Sutherland is seeking an attentive and goal-oriented person to join us as Trainer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
As a Trainer, you will deliver and evaluate soft & technical skills training on all aspects of client training. You are also expected to:
Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge
Fill out accurate reports
Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations
Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting
Facilitate all aspects of floor-training and BQM Training for the program
Responsible for self-skilling & certification during periods of un-activity (classroom)
Supervise and coach learners in nesting & BQM type environments
Facilitate multi-hour product, behavioral or tool change type learning experiences
Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions; and
Coach and give feedback to trainees to help them fulfill performance metrics
Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution
Qualifications:
Our most successful candidates will have:
At least 2-3 years of work experience as a Trainer with Banking/Collections background
Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook)
Strong English verbal and written communication skills
Strategic in developing solutions and process improvements
Willingness and ability to work in a shifting or graveyard schedule
Sutherland
PH
Job Description:
Sutherland is seeking an attentive and goal-oriented person to join us as Trainer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
As a Trainer, you will deliver and evaluate soft & technical skills training on all aspects of client training. You are also expected to:
Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge
Fill out accurate reports
Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations
Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting
Facilitate all aspects of floor-training and BQM Training for the program
Responsible for self-skilling & certification during periods of un-activity (classroom)
Supervise and coach learners in nesting & BQM type environments
Facilitate multi-hour product, behavioral or tool change type learning experiences
Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions; and
Coach and give feedback to trainees to help them fulfill performance metrics
Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution
Qualifications:
Our most successful candidates will have:
At least 2-3 years of work experience as a Trainer with Banking/Collections background
Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook)
Strong English verbal and written communication skills
Strategic in developing solutions and process improvements
Willingness and ability to work in a shifting or graveyard schedule
Sutherland
Other Info
Pampanga
Permanent
Full-time
Permanent
Full-time
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Sutherland
About the company
Sutherland jobs
Central Luzon
Position 22001280_en - Trainer recruited by the company Sutherland at Pampanga, Joboko automatically collects the salary of , finds more jobs on 22001280_en - Trainer or Sutherland company in the links above