21004641_en - dialer AdministratorSutherland

Workplace: Tarlac
Salary: Agreement
Work form: Full time
Posting Date: 08/02/2026
Deadline: 20/07/2021

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https://sutherland.taleo.net/careersection/2/jobdetail.ftl?job=21004641&lang=en
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Job Description:
Sutherland is seeking an attentive and goal-oriented person to join us as an Associate - Dialer Admin. At Sutherland, we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Dialer Admin.
Associate - Dialer Admin, in this role get to:
Perform daily uploads: Downloads and importing of dialer schedules.
Document activities: For outbound dialer.
Analyze dialer-output data: To identify potential problems/issues.
Run payment reports regularly
Create and update dialing campaigns: Filter, list strategies and reports.
Monitor and adjust performance: Of the dialer systems.
Complete other duties as assigned by the markets.
Qualifications:
Our most successful candidates will have:
Intermediate to advanced proficiency level with Microsoft Excel
Working knowledge on a dialer system (auto-dialer operation/concepts
Working knowledge on basic Statistics (ability to comprehend and analyze dialer-output data)
Basic understanding of database-design principles, data structures and optimizations
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
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Sutherland

Other Info

Tarlac City, Tarlac
Permanent
Full-time

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