2021 virtual clinical inbound phone OperatorUniversity of Santo Tomas

Responsibilities: * Answer calls for assigned clinic and performs at least 4 hours of talk time * Give directions, time of operating hours, simple updates to patients * Schedule and re-schedule appointments in client EMR * Provide notes a Responsibilities: Answer calls for assigned clinic and performs at least 4 hours of talk time Give directions, time of operating hours, simple updates to patients Schedule and re-schedule appointments in client EMR Provide notes and messaging to onsite staff Transfer calls to other departments Requirements: Graduate of any Allied Medical Course (i.e. Nursing, Pharmacy, Biology, PT/OT, etc.) Good English communication skills, both oral and written (English fluency) Computer literacy (should have knowledge of GSuite and Microsoft Office) Prefers to work in shifting schedule (depending on the assigned clinic) Willing to work in both JY Square Mall, Lahug, and/or IT Park Pass Cognitive and Memory Tests and Typing speed of 35 wpm or more Ability to use EMR and Gmail platforms Apply clinic SOP protocols Multi-tasking skills Gmail knowledge and Clinic or Hospital experience is a plus but not required High energy, hardworking, and enjoys speaking on the phone Takes pride in the quality of his/her work Wants to grow his/her career Wants to help patients and providers Ability to work in a fast-paced environment Likes to suggest improvements
Monster

Philippines
₱204,000-252,000 per year
Permanent
Full-time