20002596_en - dialer Administrator - collectionsSutherland
Workplace: Pampanga
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 04/01/2021
https://sutherland.taleo.net/careersection/2/jobdetail.ftl?job=20002596&lang=en
PH
Job Description
At Sutherland, we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Dialer Admin.
If you are a Dialer Admin looking for a global career, do not miss this opportunity!
As a Dialer Admin, you are expected to:
KEY RESPONSIBILITIES:
Perform daily uploads, downloads and importing of dialer schedules;
Document activities for outbound dialer;
Analyze dialer-output data to identify potential problems/issues;
Run payment reports regularly;
Create and update dialing campaigns, filter, list strategies and reports;
Monitor and adjust performance of the dialer systems; and
Complete other duties as assigned by the markets.
#LI-VL1
Qualifications
MINIMUM QUALIFICATIONS:
Intermediate to advanced proficiency level with Microsoft Excel
Working knowledge on a dialer system (auto-dialer operation/concepts)
Working knowledge on basic Statistics (ability to comprehend and analyze dialer-output data)
Basic understanding of database-design principles, data structures and optimizations
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Strong time management skills and capability to execute multiple tasks and priorities in a dynamic environment
Excellent verbal and written communication skills
Sutherland
PH
Job Description
At Sutherland, we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Dialer Admin.
If you are a Dialer Admin looking for a global career, do not miss this opportunity!
As a Dialer Admin, you are expected to:
KEY RESPONSIBILITIES:
Perform daily uploads, downloads and importing of dialer schedules;
Document activities for outbound dialer;
Analyze dialer-output data to identify potential problems/issues;
Run payment reports regularly;
Create and update dialing campaigns, filter, list strategies and reports;
Monitor and adjust performance of the dialer systems; and
Complete other duties as assigned by the markets.
#LI-VL1
Qualifications
MINIMUM QUALIFICATIONS:
Intermediate to advanced proficiency level with Microsoft Excel
Working knowledge on a dialer system (auto-dialer operation/concepts)
Working knowledge on basic Statistics (ability to comprehend and analyze dialer-output data)
Basic understanding of database-design principles, data structures and optimizations
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Strong time management skills and capability to execute multiple tasks and priorities in a dynamic environment
Excellent verbal and written communication skills
Sutherland
Other Info
Pampanga
Permanent
Full-time
Permanent
Full-time
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Central Luzon